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Black Sky

Leadership & Team Coach in Zurich

Michèle_Smole_Transparent Portrait_edite

Welcome to Blackhole Coach, where we partner with both organizations and individuals to drive leadership excellence and team performance. We prepare leaders for what AI cannot do.

As AI takes over more and more tasks, the leadership skills that matter most are shifting toward the ones that are distinctly human. As a seasoned Leadership & Team Coach and Gallup-Certified Strengths Coach with nearly 20 years guiding diverse, cross-cultural teams, I help executives build exactly these capabilities: adaptability, emotional intelligence, trust, and the ability to bring out the best in people.

The Skills That Matter Now

Whether you’re an executive aiming to future‑proof your career or an organization committed to transforming leadership for lasting success, Blackhole Coach builds the confidence, clarity, and resilience required to lead with impact and mobilize teams toward shared results.

  • Adaptability: AI reshapes roles and processes continuously. Leaders must be able to reset and recover, again and again at an ever faster pace.

  • Continuous Learning & Curiousity: The half-life of knowledge is shrinking; leaders who keep learning stay relevant.

  • Systems Thinking: AI optimizes parts; leaders must still see the whole, how people, process, and technology interact.

  • Influence & Communication Clarity: AI generates more information than ever; leaders must cut through the noise, make meaning and communicate change with clarity.

  • Emotional Intelligence: The one thing AI genuinely cannot do is read a room, sense what's unsaid, respond with care. Leaders must build the emotional intelligence to create the psychological safety and enable teams to fail, retry and succeed.

  • Transparent Decision-Making: As decisions get faster and more automated, trust depends on leaders explaining the "why," not just the "what."

  • Talent Development: AI can't grow people. Leaders who invest in their team's potential build competitive advantage AI can't replicate.

 

This is where coaching lives  and where our own strengths-based, cross-cultural coaching experience is built to help you grow.

You Will Gain

Coaching creates a lasting shift in how you lead, not just what you know. Through strengths-based coaching, you will:

  • Uncover and maximize your unique talents, learning exactly how to leverage your strengths to overcome challenges and lead with confidence and clarity.

  • Build the adaptability and curiosity to confidently navigate change.

  • Strengthen empathy, trust, and psychological safety that make your team perform.

  • Sharpen how you communicate and make decisions transparently, so people follow you because they understand you.

  • Navigate complex team dynamics and bridge cultural differences effectively, fostering an environment where your team members work seamlessly together, driving innovation and productivity.

  • Develop your talent development instincts, growing people in a way no algorithm can.

  • Receive expert tools and strategies tailored to diverse environments, ensuring you can build trust and create high-performing teams, no matter the complexity.

What's the Actual Impact?

The impact of coaching goes beyond the workplace, providing a holistic transformation that changes your approach to challenges and opportunities.

  • From Overwhelmed to Empowered: Move from feeling overwhelmed by multinational challenges to feeling empowered and in control of your professional direction.

  • From Underestimated to Valued: Transition from feeling undervalued to building a strong leadership presence that inspires inclusion and respect.

  • From Silos to Synergy: Break down internal silos and communication barriers to create cohesive, productive, and culturally intelligent teams that drive collective success.

  • Long-Term Resilience: Develop the self-awareness, emotional intelligence, and adaptability to navigate future complexities with resilience, ensuring lasting success and growth in an ever-evolving world.

What's the ROI of Coaching?

"Everyone needs a coach," said Bill Gates. No matter how successful you are, a coach can provide an outside perspective, revealing blind spots and help you grow. The return on your investment in coaching is substantial and measurable, backed by industry data that shows significant gains in both individual and organizational performance.

  • Increased Productivity: Organizations that combine training with coaching see an 88% increase in productivity.

  • Enhanced Retention: Executive coaching has been shown to yield up to a 788% ROI when factors like improved employee retention are included.

  • Improved Performance: Clients report an average of 70% increase in individual performance and 48% improvement in organizational performance.

  • Better Decision-Making: You will gain greater self-awareness, enabling you to make smarter, more confident decisions that minimize costly errors and align with your core values.

1:1 Mentor Coaching

Lead with clarity and confidence will follow! Tackle one challenge at a time with focused, practical coaching.

  • Flexible online coaching at an hourly rate

  • Sessions available in 50 minutes or 2 x 25 min. 

  • Unlimited access via e-mail

  • Fast response and flexible availability

  • Optional CliftonStrengths assessments

  • Continue for as long as coaching supports your goals - no packages, no end date, just progress at your pace

Team Coaching

Team coaching offers several benefits that can enhance team dynamics and overall performance. Here’s how I can support your teams:

  • Enhanced retention through building trust and Psychological Safety

  • Increased productivity by developing individual and team skills

  • Enhanced performance by aligning goals

  • Efficient collaboration through resolving conflicts and reducing friction

  • Improving decision-making and problem-solving

How we will work together

Let's build the human edge that will define your leadership going forward — with respect, fairness, and a bit of humour. With a holistic, strengths-based, goal-oriented approach, you'll gain the self-awareness and confidence to lead with empathy, clarity, and adaptability

  • Straightforward hourly rate for individuals, daily rate for team workshops.

  • No packages, no end dates — just progress at your pace.

  • Optional CliftonStrengths assessments at additional cost.

We work online via your preferred video app, or in person if you're in the Zurich area. I recommend starting weekly or fortnightly. 

For team coaching please get in touch so we can design a program tailored to your needs.

I don't have all the answers, but I’ll do my best to help you find yours. Passionate about people and fascinated by the differences and unique qualities of everyone, I am a keen observer of people’s strengths and talents and accommodate my coaching to help you gain deep insights and become the best version of yourself. Let's work together to overcome your challenges and create a clear roadmap for success.

Contact me today to begin your coaching journey - whether for yourself or your organization - and discover how we can achieve sustainable success together.

Why Choose Blackhole Coaching

  • Strengths-Based Empowerment: Coaching built around your individual strengths and exactly the capabilities AI cannot replace. Clients report greater confidence, clearer decision-making, and improved performance within weeks.  

  • Proven Leadership Impact: Nearly 20 years guiding diverse, cross-cultural teams through change.

  • Cultural Intelligence in Action: Strategies that improve collaboration and psychological safety across cultures.

  • Flexible, Client-Driven: Hourly rate, no packages, no end dates.

  • Collaboration & Productivity Gains: Break down silos, strengthen communication, and boost team output. Many clients experience a 15 - 30% improvement in collaboration metrics after coaching.

  • Proven Outcome: Clients have advanced their careers, secured promotions, and built stronger leadership presence. Organizations Clients report 15–30% improvement in collaboration metrics, stronger leadership presence, and better talent pipelines

  • Goal-Oriented Sessions: Every session is designed to deliver measurable outcomes.

Get in Touch

Michèle Smole

CH-8001 Zürich

Switzerland

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© Blackhole Coach - Michèle Smole. All rights reserved.

ICF ACC accreditation
ICF Membership
EMCC accreditation
BetterUp Fellow Coach
Gallup certified Strengths Coach
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